Bakery is a creative and R&D company headquartered in Austin, TX with offices in Tokyo. We work with trendsetter brands to launch products that informed consumers want. Brands like Smirnoff, LaCroix, Nike and Audi turn to Bakery to achieve their business goals by using data to inform great storytelling through innovative media channels. In 2020, Bakery was named #2 Best Place To Work by AdAge in the small agency category.
We're looking for an Account Manager with client service and project management experience to serve as a principal collaborator with our clients and our team. They shouldn't just excel at planning and prioritizing deliverables and resources; they must be leaders who can motivate people towards producing great work.
Should you be hired, you'll be assigned to a team consisting of creatives, strategists, designers and technologists. You would need to draw on both strategic and tactical leadership skills to manage all pieces of business within that team. As a leader, you should set an example and help grow your team by nurturing talent, increasing client satisfaction and promoting a positive culture on both sides.
Provide strategic and tactical leadership across all engagements in your group while keeping up-to-date on daily project activities.
Effectively set and manage client expectations, ensure delivery of the highest quality product and service, as well as solicit and act on client feedback.
Develop and manage project scope, budget and schedules.
Ability to motivate, support and understand your teams. You must be able to work with people across data, strategy, design, creative and technology.
Identify resource requirements, necessary skill sets and team allocation.
Deliver timely project reports and organize necessary meetings.
Direct and maintain strict project documentation.
Improve and implement best practice techniques for managing risks, issues and conflict resolution.
Track and report project efficiency, finances and general performance on a weekly basis.
Manage your group’s P&L.
Coordinate efforts with outside vendors and represent your group on location when producing assets.
MUST INCLUDE PORTFOLIO OF WORK IN ORDER TO BE CONSIDERED
3+ years of experience in project management and/ or account management in a creative agency environment.
Experience in building solid, long-term client relationships.
Demonstrable experience working with creatives and strategists.
Expert knowledge of production cycles for video, audio, photography, on-premise.
Demonstrated organizational skills and rigorous attention to detail.
Ability to manage a project from start to finish as well as oversee general production of multiple projects at one time.
Proven ability to collaborate, promote communication, and inspire teamwork between a group of multidisciplinary people.
Excellent knowledge of budgeting, resource scheduling and time management in relation to a project.
Working experience with Microsoft Office, Basecamp, Slack, Trello and/ or Wrike.
An intense drive to “get things done”, making innovative ideas come to life without having the perfect guidebook on how to do it.
Unlimited Vacation Time
Summer Skip Days / Mini Retreats
Yearly Creative Stipend
No Time Tracking!